Information in accordance with European Regulation no. 2016/679 regarding the protection of personal data.
In accordance with the provisions of arts. 13 and 14 of (EU) Regulation 2016/679 regarding the protection of personal data, the following text describes the ways in which Hotel Berna, in the capacity of Data Controller, collects, uses, and protects the personal data of this website’s Users, their legal rights, and the ways in which it is possible to get in touch therewith.
Hotel Berna makes it known that the processing of personal data collected directly from the website is for the purpose of:
· Acquiring the booking of your stay, confirming your booked accommodation and ancillary services and providing the requested services.
The user can freely provide personal data using the online forms in order to send requests for information or contact, to create a personal area on the website and start the room booking procedure.
The filling out of the form to start the chat on the website and/or the filling out of the booking form and/or the sending of an e-mail to the addresses indicated in the various areas of the website, as well as to any contact person provided by Hotel Berna, can result in the acquisition of the sender’s e-mail address, necessary for being able to respond to requests, as well other personal data included in the message.
This processing is based on the principle expressed in art. 6 of the Regulation, according to which the processing of personal data is lawful where necessary to fulfil the service requested by the data subject.
Providing the aforementioned data is necessary for being able to satisfy your request: in fact, without your data we will not be able to provide the service indicated.
Providing your data for promotional reasons is optional and refusal to provide said data has no consequences other than making it impossible to receive promotional materials regarding activities and services.
You can at any time revoke consent to the use of your data for promotional reasons.
Type of Personal Data Collected
The personal data collected via the website can be that provided by the User through contact forms (chat) and/or booking forms and/or registration forms for the creation of his/her customer area or via e-mail addresses and is usually biographical data and contact information, the card number used for payment or the message that the User intends to send the Data Controller.
According to the General Data Protection Regulation, processing of special categories of personal data is the processing of data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.
The Data Controller specifies that given information concerning the data subject’s health might be communicated directly by the data subject where the latter asks for special assistance or special services, in case of disability or asks for a custom breakfast, indicating any food intolerance (gluten and/or lactose). This processing is based on consent.
In addition to personal data provided directly and intentionally by the User, the computer systems and the software procedures put in place for the functioning of this website acquire, over the course of their normal functioning, certain pieces of data regarding user navigation, the transmission of which is implicit in the use of Internet communication protocols.
This is data which is not collected for the purpose of associating it with the identity of the User, but which, by its own nature, makes it possible to identify the User through procedures of elaboration and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used by the Users who connect to the website and other parameters relative to the operating system and to the User’s technological environment. This data is used solely for the purpose of gathering anonymous statistical information on the use of the website and to check that it is functioning properly. The data could be used to ascertain responsibility in the event of hypothetical computer-related crimes that harm the website.
For more information, please refer to the specific Cookies Policy.
Means of processing
Processing of personal data is the collection, recording, organisation, storage, elaboration, modification, selection, retrieval, alignment, use, combination, interruption, communication, dissemination, erasure, and destruction, or the combination of two or more of these operations, also through automated tools that memorise, handle, and transmit this same data, using tools designed to ensure safety and confidentiality.
With regard to safety, we inform you that the database is accessible only to personnel appointed by the Data Controller, as with the related operations described above, and the processing of your data will take place via tools that ensure confidentiality and may take place through electronic and automated means as well as non-automated means (paper archives), both equipped with adequate safety measures, as stipulated in (EU) Regulation 2016/679 governing the Protection of Personal Data, in order to avoid the loss of data, illegal or improper use, and unauthorised access.
Sharing of Data with Third Parties
Notwithstanding eventual sharing of data in order to comply with legal obligations, the Data Controller will cautiously share personal data provided by Users only with suppliers selected in order to support the requested service, carefully appointed as external Data Processors, such as commercial and operational partners, Uvet Hotel Company or other companies within the Uvet Group which the Data Controller is a member of, for internal control and management activities, or entities that provide services that support the management of the computer system, databases and the telecommunications networks.
Connection to Third Party Websites
Use of Social Media
The website may also provide links to social media platforms that connect to servers installed by individuals or organisations over which it has no control. Hotel Berna provides no representation and assumes no responsibility regarding the accuracy or any other aspect of the information available on these websites.
Retention of Data
Your personal data obtained via this website will be stored for the amount of time necessary for the fulfilment of your requests.
In terms of specific promotional purposes, it should be noted that the data provided will be stored for a period of time that is reasonable for such purposes, without prejudice to your right to withdraw consent at any time.
In accordance with EU Regulation 679/2016 , the following rights are recognised: the right to ask the Data Controller for access to one’s personal data (art.15), its rectification (art.16), its erasure or to be forgotten (art.17), restriction of processing of one’s personal data (art.18), the right to portability of data (art.20), or the right to object to its processing (art.21), as well as the right to not be subjected to a decision based solely on automated processing, including profiling, which has legal consequences associated with the User or which, at the same time, significantly affects the person (art.22). If the processing of personal data is based on specific consent provided by the User, then in accordance with art. 7 paragraph 3 of the Regulation, s/he may withdraw consent to promotional purposes at any time.
Users also have the right to lodge a complaint with the supervisory authorities (art. 77 of the Regulation) in the event that they feel that the processing of the data by the Data Controller does not comply with the provisions of law on personal data protection. In Italy, the said complaint can be lodged with the Italian supervisory authority for the protection of personal data. Further information on how to lodge complaints is available on the website of the supervisory authority, at www.garanteprivacy.it
Requests may be sent to the Data Controller as follows:
· by email to the address email@example.com
writing to: Privacy@uvet.com
Company Name: Get Solution di Paola Generali
Amendments to This Policy
Hotel Berna reserves the right to modify this policy as needed.
We invite Users to periodically check this page in order to keep track of any changes.
Berna S.r.l. – Milan Via Napo Torriani, 18 – share capital €428,400,00 fully paid in – Court of Milan 331317/8203/17 – Chamber of Commerce, Industry, Crafts and Agriculture of Milan 1407658 – Tax Code and VAT no. 10801510156
Book with Confidence
By booking on our website, we guarantee you
Our added values
For your Comfort